.dashboard-page {
  background:
    radial-gradient(circle at 10% 10%, rgba(255, 120, 95, 0.12), transparent 22rem),
    radial-gradient(circle at 88% 8%, rgba(64, 225, 207, 0.15), transparent 24rem),
    linear-gradient(180deg, #060707 0%, #030404 100%);
}

.ops-shell {
  width: min(1320px, calc(100% - 2rem));
}

.ops-hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 320px;
  gap: 1rem;
  align-items: end;
  padding: 3.5rem 0 1.25rem;
}

.ops-hero h1 {
  font-size: clamp(3rem, 9vw, 7rem);
}

.ops-hero p {
  max-width: 54rem;
  color: var(--muted);
  font-size: 1.05rem;
  line-height: 1.7;
}

.ops-status,
.session-panel,
.conversation-panel,
.agent-panel {
  border: 1px solid var(--line);
  background: rgba(8, 11, 12, 0.9);
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.25);
}

.ops-status {
  display: grid;
  gap: 0.4rem;
  padding: 1.1rem;
}

.ops-status small {
  color: var(--muted);
}

.live-dot {
  width: 0.8rem;
  aspect-ratio: 1;
  border-radius: 50%;
  background: var(--mint);
  box-shadow: 0 0 0 0 rgba(143, 242, 160, 0.55);
  animation: livePulse 1.7s infinite;
}

@keyframes livePulse {
  70% { box-shadow: 0 0 0 12px rgba(143, 242, 160, 0); }
  100% { box-shadow: 0 0 0 0 rgba(143, 242, 160, 0); }
}

.ops-grid {
  display: grid;
  grid-template-columns: 290px minmax(0, 1fr) 300px;
  gap: 0.8rem;
  padding-bottom: 3rem;
}

.panel-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.9rem 1rem;
  border-bottom: 1px solid var(--line);
  color: var(--muted);
  font-family: "Courier New", monospace;
}

.panel-title b {
  color: var(--gold);
}

.session-panel,
.agent-panel {
  align-self: start;
}

.session-card {
  display: grid;
  width: 100%;
  gap: 0.3rem;
  padding: 1rem;
  border: 0;
  border-bottom: 1px solid var(--line);
  background: transparent;
  color: var(--text);
  text-align: left;
  font: inherit;
  cursor: pointer;
}

.session-card:hover,
.session-card.active {
  background: rgba(64, 225, 207, 0.1);
}

.session-card.active {
  box-shadow: inset 3px 0 0 var(--cyan);
}

.session-card span,
.agent-row small {
  color: var(--muted);
  font-size: 0.82rem;
}

.conversation-toolbar {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  padding: 1rem;
  border-bottom: 1px solid var(--line);
}

.chip {
  border: 1px solid var(--line);
  background: #080a0b;
  color: var(--muted);
  padding: 0.55rem 0.75rem;
  cursor: pointer;
}

.chip.active,
.chip:hover {
  border-color: var(--cyan);
  color: var(--cyan);
}

.message-list {
  display: grid;
  gap: 0.65rem;
  margin: 0;
  padding: 1rem;
  list-style: none;
}

.message {
  display: grid;
  grid-template-columns: 6.2rem 1fr;
  gap: 0.75rem;
  padding: 0.9rem;
  border: 1px solid rgba(244, 241, 232, 0.1);
  background: #070909;
}

.message time {
  color: var(--cyan);
}

.message strong {
  display: block;
  margin-bottom: 0.35rem;
  font-family: "Courier New", monospace;
}

.message p {
  margin: 0;
  color: #d9ded9;
  line-height: 1.6;
}

.tag {
  display: inline-block;
  margin-top: 0.55rem;
  color: var(--gold);
  font-size: 0.78rem;
  font-family: "Courier New", monospace;
}

.agent-row {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 0.8rem;
  align-items: center;
  padding: 0.9rem 1rem;
  border-bottom: 1px solid var(--line);
}

.agent-light {
  width: 0.9rem;
  aspect-ratio: 1;
  box-shadow: 0 0 18px currentColor;
}

.agent-light.cyan { color: var(--cyan); background: var(--cyan); }
.agent-light.gold { color: var(--gold); background: var(--gold); }
.agent-light.pink { color: var(--pink); background: var(--pink); }
.agent-light.mint { color: var(--mint); background: var(--mint); }

.ops-note {
  margin: 1rem;
  padding: 1rem;
  border: 1px solid rgba(255, 211, 77, 0.35);
  background: rgba(255, 211, 77, 0.07);
}

.ops-note p {
  margin: 0.5rem 0 0;
  color: var(--muted);
  line-height: 1.55;
}

@media (max-width: 1060px) {
  .ops-hero,
  .ops-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 560px) {
  .ops-shell {
    width: min(100% - 1rem, 1320px);
  }

  .message {
    grid-template-columns: 1fr;
  }
}